Privacy Policy
Last Updated: 03/01/2025
Welcome to Neo-Citizen (“we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website neo-citizen.com (the “Site”). By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Information
- Name, email address, phone number, and other contact details provided voluntarily.
- Login credentials (if applicable) and account preferences.
- Payment and billing information when purchasing services or subscriptions.
1.2 Automatically Collected Data
- Usage Data: Includes IP addresses, browser types, device identifiers, pages visited, referring websites, time spent on pages, and interaction data.
- Cookies & Tracking Technologies: We use cookies, pixels, and other tracking technologies to analyze traffic, improve user experience, and personalize content.
1.3 Third-Party Data
- We may receive data from social media platforms, marketing partners, and analytics providers when you interact with our content or services on third-party sites.
2. How We Use Your Information
We use your information for the following purposes:
- To operate, maintain, and improve our Site and services.
- To process transactions and provide customer support.
- To respond to inquiries, comments, or requests.
- To send newsletters, updates, and promotional content (with your consent).
- To analyze website performance, traffic trends, and user engagement.
- To personalize content, recommendations, and advertisements.
- To detect, prevent, and address fraud, security threats, or illegal activities.
- To comply with legal obligations, enforce our Terms of Service, and protect our rights.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather analytics. These may include:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Help us understand visitor behavior and improve performance.
- Advertising Cookies: Used to deliver targeted ads based on browsing history.
- Social Media Cookies: Enable content sharing on social platforms.
You can manage or disable cookies through your browser settings. However, some features of our Site may not function properly without cookies.
4. Data Sharing and Third-Party Services
We do not sell your personal information. However, we may share your data in the following situations:
- Service Providers: Third-party vendors assisting with hosting, analytics, marketing, and payment processing.
- Advertising & Analytics Partners: Platforms such as Google Analytics and social media networks to optimize advertising efforts.
- Legal Compliance: When required by law, court orders, or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Secure server infrastructure and encrypted connections.
- Access control measures to restrict unauthorized data access.
- Regular security audits and updates to prevent data breaches.
However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: Request access to and correction of your personal data.
- Data Deletion: Request deletion of your personal data, subject to legal requirements.
- Data Portability: Request a copy of your data in a structured format.
- Opt-Out: Unsubscribe from marketing emails and opt out of certain tracking practices.
- Do Not Track (DNT): Some browsers offer a DNT feature, but our response may vary based on applicable laws.
To exercise your rights, contact us at [Your Contact Email].
7. International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States or other countries with different data protection laws.
We ensure appropriate safeguards are in place to comply with relevant data protection regulations.
8. Third-Party Links
Our Site may contain links to third-party websites, services, or applications. We are not responsible for their privacy practices and encourage you to review their privacy policies before sharing your data.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request its deletion.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
If significant changes occur, we will notify users via email or a notice on our Site.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Neo-Citizen
Email: admin@neo-citizen.com
Website: neo-citizen.com
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please refrain from using our services.
